Richard (Rich) Houle, a Capitol Owner Operator, was named by United Van Lines as the Household Goods Van Operator of the Month for May 2006. Rich was selected from over 600 Continental (48-State) and 5,000 United Qualified Van Operators. Criteria for selection is based on customer survey responses, claims and safe driving. Rich has an incredible .00% claims ratio and a customer survey rating of 9.95 (10 being the highest). Rich was named runner-up for the honor in April and Honorable Mention in February and March.
Rich is the second Capitol Van Operator to be honored as Van Operator of the Month in the last twelve months. Curt Godfrey won the Continental Fleet Special Products Van Operator of Month for October 2005.